Employer Review Removal Guide
How to Remove Glassdoor and Indeed Reviews (2026 Employer Guide)
Three different people search for how to remove Glassdoor and Indeed reviews. One runs the company and wants a review about it taken down. One wrote a review as an employee and now wants it deleted. One is staring at a review that breaks the rules these platforms publish, a reviewer who never worked there, a post that names a supervisor, a review that leaks internal information. The three have different answers, and only two of them end in something coming off the page. This guide covers each one and quotes what Glassdoor and Indeed actually say about what they remove.
8 min read6 steps
Quick answer
Employers cannot delete Glassdoor or Indeed reviews. Indeed says so in its own employer help center: reviews are not removed unless they break the content guidelines, and only the reviewer can delete their own post. What an employer can do on both platforms is report a review that breaks the published rules and let the moderation team decide. Indeed says it reviews reported content and removes it within 1 to 2 business days when it breaks the guidelines, and that it will not tell you the outcome. Glassdoor says employers can flag reviews that do not meet its content standards and seek a second look from its Content Moderation team. If you wrote the review yourself, Indeed documents two ways to delete it from your own account. Everything that stays gets an employer response, which both platforms let you post for free.
The removal process, step by step
Work out which of the three situations you are in
Sort the review before you do anything else. A review you wrote yourself, which you can delete from the account that posted it. An honest review from a real current or former employee, which neither platform removes for being negative. Or a review that breaks a published guideline, such as a reviewer with no employment history at your company, a post naming a non-public individual, leaked internal information, or a slur. Only the third bucket has a removal path an employer can use.
Read the review next to the rules before you decide it is removable. Indeed publishes its standard in Company Reviews: Best Practices, Policies, and Guidelines, and it opens with the line that governs everything below, that Indeed may remove Company Page content that breaks its guidelines or policies. Glassdoor says in its Employer Center guide that it maintains strict community guidelines so reviews and responses are helpful, balanced and authentic, and that reviews go through a two-touch moderation process of an automated check plus, sometimes, a human one.
Not grounds for removal: a one-star review from someone who really worked there. A review you consider unfair. A review that gets a detail wrong. Indeed answers this one directly in its employer FAQ, quoted in step 4.
Grounds Indeed publishes: unlawful, fraudulent, discriminatory, threatening, abusive, libelous or defamatory statements. Obscene material and discriminatory slurs. Personal details about someone outside their role at a company. Content from a reviewer Indeed has evidence was paid, forced or pressured to post. Reviews for a company the writer never worked for. More than one review per person per company.
If you would rather not build the case yourself, our Glassdoor review removal service and Indeed review removal service document the breach and charge only when the review comes down.
If you wrote the review, delete it from the account that posted it
Only the author can delete a review. Indeed documents two routes in its help center: open your profile icon, choose My reviews, find the review and use the three dots to select Delete. Or go to the employer Company Page, open the Reviews tab, and use the Delete link next to your review title. Indeed also says you cannot edit a published review, though you can write an updated review that replaces the original.
Indeed sets this out in Adding and Deleting Company Reviews. Two details matter for employers reading this step. Indeed says you can only write one review per company, and it says a resubmitted review replaces the existing one rather than adding to it.
The same page is why an employer cannot shortcut the process. Indeed states in its Managing Company Reviews guide that only the reviewer can delete their own post. Leaning on a former employee to withdraw a review is outside anything either platform supports, and it hands the reviewer a screenshot.
Check the review against the published guidelines before you flag
A flag with a named rule behind it gets a real look. A flag that argues the review is unfair does not. Indeed lists what is not allowed, and several items catch reviews employers assume are untouchable: personal details about someone outside their role at the company, suggestions for actions against the company, and attempts to make factual claims about the company instead of sharing an experience. Indeed also says its Company Pages are not the place to report crimes, share internal company details, or make claims of illegal activity.
Indeed asks reviewers to give their own opinion without stating opinions as facts, to use examples from their own time at the company, and to avoid naming or identifying people who are not public figures. Each of those is a hook for a report when a review ignores it.
Two further grounds sit in the same document. Under review integrity, Indeed says it may remove reviews where there is evidence the reviewer was paid, or forced or pressured to post content. Under best practices, it limits each person to one review or answer per company, and to companies they work for or have worked for.
Glassdoor publishes its own rules as Community Guidelines in its help center. Read the current version there and name the section in your flag rather than paraphrasing it. Glassdoor decides its own flags, so the wording you use is the whole submission.
Report it from your Company Page and name the rule it breaks
On Indeed, find the review on your Company Page and use the Report option. Indeed says its team will review the content and decide whether it violates policy, that it removes content within 1 to 2 business days when it breaks the guidelines, and that it will not update you on the outcome. On Glassdoor, use the flag on the review. Glassdoor says employers can flag reviews they believe do not meet its content standards and seek additional review by its Content Moderation team.
Indeed answers the question most employers arrive with, in its own FAQ on Managing Company Reviews. Can I remove a negative review? Indeed answers no, reviews stay up unless they violate the content guidelines, and you can respond professionally or report the review if it does not follow them.
Two outcomes short of removal are worth knowing. Indeed says a review may be redacted instead, with the offending text removed and the star rating kept. And where a review landed on the wrong company, Indeed says employers with claimed Company Pages can submit a migration request to move it. That is the fastest win available when two businesses share a name.
Glassdoor describes the flag in The Ultimate Guide to Glassdoor Reviews, where it tells employers they can flag reviews that do not meet its content standards and seek additional review from the Content Moderation team. Flag each review on its own, with the specific rule it breaks.
Respond as the employer to everything that stays
Both platforms give you a free response. On Glassdoor you need a Free Employer Account or an Enhanced Company Profile, and you get up to 5,000 characters on any company, interview or benefit review. On Indeed you select Add a Comment near the bottom of the review. Glassdoor cites its own 2019 US site survey figure that 80 percent of job seekers say their perception of a company improves after seeing an employer respond to a review.
Both platforms publish rules for the response itself, and both of them ban the two things angry employers do. Glassdoor asks employers to be courteous and professional, not to include the name of the individual they believe wrote the review, and not to threaten the writer with legal or other punitive damage. Indeed asks employers not to try to work out who the author is, since reviews are anonymous, and not to threaten legal or other actions.
Know how each one moderates. Glassdoor says it moderates employer responses after they post, so a response that misses the guidelines can appear briefly and then be removed, with an email telling you. Indeed says responses post shortly after submission and its Trust and Safety team reviews a response if someone reports it. Glassdoor also notes your response carries the date and your job title, and that the original reviewer gets an email when you reply.
Write for the candidate reading over the reviewer's shoulder. Two to four sentences, one concrete issue, what changed if anything changed. If your Google profile has the same problem, the arithmetic in our rating recovery guide applies there too.
When the flags stall, hand it to a specialist
If a review that genuinely breaks a published rule is still up after your report, the remaining option is a team that documents the breach and files it properly, and that handles a wave of reviews as one case rather than thirty. That is what Repvive does. Pricing is tied to the result, so you are charged only when a review actually comes off the page.
The difference between a DIY flag and a specialist case:
- DIY flag: one report, usually arguing the review is unfair, in a queue that declines exactly that argument.
- Specialist case: the named rule, the evidence behind it, and a filing written for a moderator who reads dozens a day.
Worth it when your report already came back rejected, when you are mid-hiring-push and every week of a damaged profile costs real candidates, when the volume is high, or when a cluster of reviews landed after a layoff and needs to be documented as a pattern. Repvive works on that model: no removal, no fee. Start with our Glassdoor review removal service or our Indeed review removal service and we will tell you which reviews have a rule behind them.
Can employers remove Glassdoor and Indeed reviews?
Can employers remove Indeed reviews? No. Indeed answers it in its own employer FAQ, that reviews stay up unless they violate the content guidelines, and that only the reviewer can delete their own post. An employer can report a review, respond to it, or ask Indeed to move one posted to the wrong Company Page. An employer cannot delete one.
Can a company delete Glassdoor reviews? Also no. Glassdoor tells employers they can flag a review that does not meet its content standards and seek additional review by its Content Moderation team, which leaves the decision with Glassdoor. Glassdoor screens reviews through a two-touch moderation process before they publish, so the ones on your profile have already passed a check once.
That is why the hiring cost lands where it does. Candidates with competing offers read these profiles before they apply and again before they sign, and a profile full of unanswered accusations shrinks the pool at the top of the funnel. The reviews with a rule behind them come down. The rest are a response problem, and Glassdoor publishes its own survey figure showing how much a response moves candidate perception.
Defamation, anonymity, and the legal threat both platforms warn against
Anonymous does not mean unreachable. Indeed states in its review guidelines that it may honor subpoenas, search warrants, law enforcement requests or court orders requiring it to share a reviewer's identity, user content or other information. That is the door a defamation action goes through, and it opens on a court's say-so rather than a company's request.
The bar is the same as anywhere else. A false statement of fact, published, causing damage. Employment reviews are thick with protected opinion about culture, management and whether the job was worth it. Viable claims turn on concrete assertions your records can disprove, such as wages that were supposedly never paid or a safety incident that never happened.
Do not put the threat in your response. Glassdoor asks employers not to threaten the writer of a review with legal or other punitive damage, and Indeed asks employers not to threaten legal or other actions, saying reviews are not the place to start legal action against anyone. A response that breaks those rules can itself be removed. Talk to a lawyer before sending anything, and remember that several states have anti-SLAPP statutes that can shift a reviewer's legal fees onto a company that sues over protected speech.
How long Glassdoor and Indeed removals take
Only Indeed publishes numbers, so treat everything else as a range rather than a promise:
- Reported reviews on Indeed: Indeed says it will review the content and remove it within 1 to 2 business days if it breaks the guidelines, and that it will not update you about the outcome.
- New reviews appearing on Indeed: usually within 72 hours, and Indeed says to contact support if more than five business days pass and a review is still missing.
- Glassdoor flags: Glassdoor publishes no decision window. It describes a two-touch moderation process and a second look by its Content Moderation team.
- Employer responses: live on Indeed shortly after submission. On Glassdoor they post first and are moderated afterwards.
- Specialist work: quoted per review after a free audit. Most employer cases resolve inside 30 days, and a cluster of reviews after a layoff takes longer because the pattern has to be documented first.
Post your responses while the flags are pending. The reviews are being read the whole time.
When to hire a specialist vs DIY
Do it yourself when the problem is small. A handful of negative reviews, one or two with an obvious breach such as a named supervisor or a slur, and an HR team with time to search records and write responses. The employer flag plus a disciplined response habit covers that case, and both cost nothing.
Hire a specialist when your flags keep coming back rejected, when the volume is high enough that nobody internally will work through it, when a hiring push is live and every week of a damaged profile costs candidates, or when a wave of reviews arrived together after a layoff or a dispute. Repvive audits both profiles, separates the reviews with a rule behind them from the ones that need a response, and files each case. The audit is free and the pricing is performance-based: no removal, no fee.
Frequently asked questions
Can employers remove Indeed reviews?
No. Indeed answers this in its employer help center, saying reviews stay up unless they violate its content guidelines and that you can respond professionally or report a review that does not follow them. Indeed also says only the reviewer can delete their own post. Employers can report, respond, or request that a review posted to the wrong Company Page be moved.
Can a company delete Glassdoor reviews?
No. Glassdoor tells employers they can flag reviews they believe do not meet its content standards and seek additional review by its Content Moderation team. The decision stays with Glassdoor. Reviews also pass through what Glassdoor calls a two-touch moderation process, an automated check plus sometimes a human one, before they appear.
How do I delete an Indeed review I wrote?
Indeed documents two routes. Sign in, click the profile icon, select My reviews, then use the three dots on the review and choose Delete. Or open the employer Company Page, go to the Reviews tab, and use the Delete link next to your review title. Indeed says you cannot edit a published review, but an updated review you submit replaces the original.
What kind of Glassdoor or Indeed review actually gets removed?
One that breaks a published rule. Indeed lists unlawful, fraudulent, discriminatory, threatening, abusive, libelous or defamatory statements, obscene content and slurs, personal details about someone outside their role at a company, and attempts to make factual claims about the company instead of sharing an experience. It also removes reviews where there is evidence the reviewer was paid, forced or pressured to post.
An ex-employee posted the same complaints twice. Can we report that?
On Indeed, yes. Indeed says each employee can post one review per company, and that someone whose review was removed may submit a new one that follows the guidelines. Report the duplicate and point to the overlap in dates and wording. Indeed decides whether the pattern holds.
Are Glassdoor and Indeed reviews anonymous?
Indeed says the content you submit is anonymous and that your account details are not shared with the company, while warning reviewers that any extra information they include is visible and that Indeed may honor subpoenas, search warrants, law enforcement requests or court orders requiring it to share a reviewer's identity. Glassdoor describes employee reviews as anonymous and asks employers not to name the person they believe wrote one.
Should we respond to a negative employer review?
Yes, and both platforms make it free. Glassdoor cites its own 2019 US site survey finding that 80 percent of job seekers say their perception of a company improves after seeing an employer respond. Keep it short and factual, do not name the reviewer, and do not threaten legal action, because both platforms prohibit both in a response.
How much does professional Glassdoor or Indeed review removal cost?
It varies by provider and by how many reviews are in scope. Repvive prices per review and charges only when a review is removed, so the cost tracks the result. Send the review URLs for a free audit of which ones have a published rule behind them.
Get your employer profiles audited free
We audit your Glassdoor and Indeed profiles, tell you which reviews break a published rule and which need a response instead, and quote the work on performance-based pricing: no removal, no fee. Send us the profile links and you will hear back within 24 hours.